Terms of Service

Introduction

By using TradingSerene, you agree to these terms. If you do not agree, do not use the service.

What TradingSerene does

• Evaluates MT5 and cTrader account activity against Guardrails chosen by the user.
• Provides Contracts, real-time Guardrail monitoring, Alerts, account reviews, Insights, suggested adjustments, milestones, and Weekly Recaps.
• Supports Alerts-only operation and user-enabled Intervention for supported Guardrails.

What TradingSerene does not do

• TradingSerene does not provide financial or investment advice, trading signals, strategy recommendations, market predictions, broker/dealer services, strategy optimization, or portfolio management.
• TradingSerene does not originate trading ideas or independently decide to open positions.
• TradingSerene does not guarantee profits, avoided losses, successful Intervention, account outcomes, or uninterrupted service.

User responsibility

• You remain responsible for all trading decisions and outcomes.
• You are responsible for configuring guardrails correctly and understanding the risks of trading and automation.
• You should test settings carefully, especially before relying on Intervention behavior.

MT5 EA and cTrader bot

• The TradingSerene MT5 Expert Advisor and cTrader bot send the account, position, trade, and market information needed to evaluate configured Guardrails.
• Connection uses a one-time TradingSerene connection code followed by an adapter authentication key; TradingSerene does not request your broker password.
• You are responsible for installing the appropriate adapter, completing its platform setup, and keeping the relevant platform and adapter connected.
• Disabling, removing, closing, or disconnecting the adapter or platform may stop real-time monitoring, Alerts, and Intervention.

User-enabled Intervention

• Guardrails can remain Alerts-only. A supported Intervention acts only where the user enables it.
• Depending on the Guardrail and platform state, Intervention may reject a proposed entry or request closure of a position that crosses a user-chosen boundary.
• TradingSerene does not open positions, choose a strategy, or modify stop-loss or take-profit settings on the user’s behalf.
• Any supported closure depends on the connected adapter, broker, platform, connectivity, liquidity, market conditions, and symbol restrictions.
• TradingSerene does not guarantee that an entry will be blocked or a closure will occur, occur instantly, execute at an expected price, or prevent loss.

Account and security

• You are responsible for protecting your account credentials and not sharing access.
• Telegram and trading-platform adapter connections are linked to your TradingSerene account.
• You must not attempt to access other users' data or interfere with service operation.

Trials and subscriptions

• New accounts receive a seven-day trial without providing a card.
• After seven days, live Protection, Alerts, Insights, new Contracts, and Intervention pause until a subscription is active. Saved Guardrails, Contracts, and account history remain available while the account remains active.
• TradingSerene costs $39 per month or $390 per year. Checkout availability depends on completion of the current payment provider integration.
• Cancelling stops future renewal; paid access continues until the end of the current paid billing period.
• Subscription payments are non-refundable, and cancellation does not create a prorated refund, except where a refund is required by applicable law.

Acceptable use

• Do not abuse, reverse engineer, overload, scrape, attack, or interfere with TradingSerene.
• Do not submit malicious requests or attempt to bypass authentication or access controls.

Disclaimers and limitation of liability

TradingSerene is provided as-is and as-available. To the extent permitted by law, we disclaim warranties and liability for trading outcomes, losses, missed Alerts, failed Intervention, outages, delays, data errors, or platform issues.

Changes and contact

We may update these terms as the product evolves. Questions can be sent to support@tradingserene.com.